PANTALOON Retail
India Ltd, is India’s leading retail company with presence across food,
fashion, home solutions and consumer electronics, books and music, health,
wellness and beauty, general merchandise, communication products, E-tailing and
leisure and entertainment.
Headquartered in Mumbai (Bombay), has over 450 stores across
30 cities in India and employs over 18,000 people. The company owns and manages
multiple retail formats catering to a wide cross-section of the Indian society
and its width and depth of merchandise helps it capture almost the entire
consumption basket of the Indian consumer.
Founded in 1987, as a garment manufacturing company,
Pantaloon Retail forayed into modern retail in 1997 with the opening up of a
chain of department stores, Pantaloons. In 2001, it launched Big Bazaar, a
hypermarket chain, followed by Food Bazaar, a supermarket chain. It went on to
launch Central, a first of its kind, seamless mall located in the heart of
major Indian cities. Some of it’s other formats include, Collection I (home
improvement products), E-Zone (consumer electronics), Depot (books, music,
gifts and stationery), all (fashion apparel for plus-size individuals), Shoe
Factory (footwear) and Blue Sky (fashion accessories). It has recently launched
its e-tailing venture, futurebazaar.com.
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Some of the group’s subsidiaries include Home Solutions
Retail India Ltd, Future Bazaar India Ltd and Converge-M Retail India Ltd, which
leads the group’s foray into home improvement, etailing and communication
products, respectively. Other group companies include Pantaloon Industries Ltd,
Galaxy Entertainment and Indus League Clothing. It has also entered joint
venture agreements with a number of companies including ETAM group, Gini &
Jony, Liberty Shoes and Planet Sports, a company that owns the franchisee of
international brands like Marks & Spencer, Debenhams and Guess in India.
Pantaloon has ushered a retail revolution in India and its
founder Mr. Kishore Biyani is known as India's "King of Retail".
Pantaloon's headquarter is in Mumbai. The company currently operates over 5
million square feet of retail space and has plans to increase it to 30 million
sq. ft by 2011. Pantaloon has plans to open over 3000 new stores by 2010.
Key Take Away:
ü Indian
retailing, though enjoys many unique features, is still done in a primitive
way.
ü Barring
a few exceptions, Indian retailers, particularly FMCG retailers, are not in a
position to implement world class practices of supply chain management.
ü The
concepts of Quick Response or Efficient Consumer Response are unheard of in
Indian retailing. The two bases of modern retailing management, the Electronic
Data Interface and a mutually respectable partnership among retailers and
suppliers (the manufacturers) are missing to a great extent in Indian context.
ü Also,
Indian marketing channel members are performing some unnecessary tasks, which
make the channel structure heavy and inefficient.
ü Though
these inefficiencies are observed in all retailing irrespective of industry,
the symptoms are more evident in Indian FMCG retailing.
ü Inefficiency
in retailing leads to lower profitability of the retailers and lower service
outputs for the consumers.
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